Greystone & Huntress – Elevating SME Security Through Proactive Human Vigilance

We all know that hackers are getting smarter and SMEs are being targeted more and more.  In a bid to fight back, we have partnered with market leader Huntress to bring its powerful suite of managed detection and response (MDR) capabilities to our customers.

Challenges the SME market is facing

With SMEs reporting a 60% increase in cyberattacks over the last two years, a concerning trend is appearing in the often under-resourced space of security.  In addition to resource constraints, we are seeing that through limited awareness many SMEs have underestimated potential threats, leaving them vulnerable.

We are all experiencing that cyber-attacks are growing more refined and we also have to acknowledge that traditional automated defence systems are failing to keep pace and can miss potential threats at their inception.  Recognising these gaps, our challenge was to strengthen our customers cost-effectively and scalable.

The Solution

Rather than solely relying on automation, our layered security solution now includes Huntress which provides a 24/7 team of human threat hunters. This blend of human and machine ensures threats are identified and isolated proactively, day or night.  The additional layer offers a unique capability to search areas typically overlooked by other solutions and will identify persistent threats including ransomware, protecting systems before an attack can progress and a breach occurs.

As well as the simplicity of effortless installation, the bonus for SMEs is Huntress’s per-user pricing model. This offers immense value regardless of company size, ensuring SMEs get top-tier defence without breaking the bank.

Customer results

Greystone has a wide variety of customers from 400 user sites to dispersed workforces to FCA regulated organisations all with a unique set of security requirements.  We introduced Huntress to our customers with a 21 day free trial period with unquestionably positive results.  Throughout this period of time, we activated Huntress across their computer network to prove the capabilities of the solution and truthfully demonstrate how it would identify unknown threats. Of all the customers who trialled Huntress, we are delighted to say there has been a 100% implementation rate. We believe this success is for three proven benefits:

1. Enhanced Threat Detection – All customers reported an increase in identifying undetected threats.
2. Confidence & peace of mind – The proactive human monitoring reassured clients, knowing that real experts were guarding their digital assets, 24×7
3. Affordability – SME friendly pricing model, ensuring significant cost efficiency without compromising on security.

Speaking about the partnership, Ben McDougall, Director of Managed Services at Greystone Technology said: “The bottom line is that adding Huntress to our security stack allows my team, myself, and our customers to sleep better at night. Effectively we have extended our team with Huntress’ expert security analysts, who have eyes on our infrastructure 24/7/365, and are ready to investigate and react when necessary,”