Alpharmaxim & Greystone – Improving medical communications through enhanced security protocols

Alpharmaxim, a leading Medical Communications agency, specialises in transforming behaviours through innovative healthcare communications. With over two decades of experience, they blend scientific and creative expertise to craft compelling, evidence-based communications that inspire confidence and transform behaviours, focusing on making a lasting difference in the healthcare industry.

The challenges with medical communications

Alpharmaxim, with its portfolio of high-profile clients, faced the pressing need to demonstrate robust security protocols and meticulous documentation. One specific client required a timely showcase of these security measures, posing a challenge given the intricate and sensitive nature of medical communications. The agency needed to assure its clients of its commitment to security and professionalism, ensuring the continuity of business and adherence to required standards.

The Solution

To address these challenges, Alpharmaxim called upon its IT Support team at Greystone.  Greystone created a comprehensive IT Director strategy with a focus on enhancing security policies and compliance processes. The collaboration aimed to achieve Cyber Essential certification, ensuring Alpharmaxim’s adherence to the highest standards of cybersecurity.

Multifaceted approach

• Strategic IT Direction – Providing a roadmap to align IT security initiatives with business objectives, ensuring seamless integration and enhanced security efficiency.
• Enhanced Security Policies – Implementing robust security measures to safeguard sensitive information and mitigate potential risks, reinforcing client trust.
• Compliance Processes – Establishing stringent compliance protocols to ensure adherence to industry regulations and standards, fostering a secure and compliant environment.
• Cyber Essential Certification – Achieving certification to validate the implementation of critical security controls, demonstrating commitment to cybersecurity.

The result

The collaboration between Alpharmaxim and Greystone resulted in improved professionalism and formalised, documented policies, easing the workload and ensuring business continuity with large clients. The enhanced security measures and adherence to Cyber Essentials not only fortified Alpharmaxim’s security posture but also bolstered its reputation in the medical communications industry.